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Pauk towing service

Has your vehicle been towed?

Where is my car?

First, check whether your vehicle has been towed

If your vehicle is not where you left it, call us and give us the registration number. We will confirm whether it has been towed, and where and when you can collect it.

Vehicle storage Prilaz kralja Salamona 4, 52100 Pula · fenced car park, 24-hour CCTV
Collection

Call before you come

Please confirm the location, opening hours, the documents you need and the towing and storage fees with the towing service by phone before you arrive.

Contact

Towing service

Complaints

Think your vehicle was towed unfairly?

Submit a complaint FAQ
Next steps

What should I do now?

    The dedicated towing service number +385 99 356 2666 is available outside cash desk hours and for towing matters only.

    Location

    Where do I collect my vehicle?

    Collection point

    The collection point must be confirmed by phone. The exact address and navigation will be available once confirmed.

    Call the towing service
    Questions

    FAQ

    How can I check whether my vehicle has been towed?
    Call the towing service on +385 99 356 2666 (outside cash desk hours, towing matters only), during cash desk hours +385 52 210 470, or email paukparkiralista@pulaparking.hr and ask us to check.
    Where do I collect my vehicle?
    Towed vehicles are kept at Pula parking's fenced car park at Prilaz kralja Salamona 4 (24-hour CCTV). Please confirm the location and opening hours by phone before you come.
    What documents do I need and how much does it cost?
    Towing and storage fees are set by a decision of the City of Pula (see the documents on the right). Please confirm the list of required documents and the exact amounts with the towing service when you call.
    How do I make a complaint?
    Complaints are submitted in writing, by email to reklamacije@pulaparking.hr or via the online form, separately from collecting your vehicle. You will receive a reply within 15 days.

    All frequently asked questions

    Documents

    General terms and towing fees

    Towing and storage of vehicles are governed by our general terms and the City of Pula's decision on fees. The documents open from the official server and are available in Croatian.